For Inquiries:

Please allow up to 24 hours for a response (excluding weekends and holidays).

Office Hours:

Monday - Friday
10am to 5pm EST (excluding all holidays)

Tracking Information:

If you received a CANPAR tracking number and need help, please contact Canpar at 1-800-387-9335 or visit

If you receive a United States Postal Service (USPS) or Canada Post tracking number, visit or or call 1-866-607-6301. If you received a Canada Post Tracking number and live in the US, for more accurate tracking info, enter your tracking number at

If you received a DHL tracking number and need help, please visit and click on your country to get the appropriate phone number.